Refund Policy
At NOFS, we strive to ensure customer satisfaction by providing high-quality products. In order to maintain transparency and fairness in our dealings with our customers, we have established the following refund policy:
1. Product Returns:
We regret to inform you that we do not accept product returns or refunds for purchased items. We encourage our customers to carefully consider their selection before finalizing their order.
2. Products Purchased with a Discount Code or Direct Discount:
Products purchased with the use of a discount code or with a direct discount on the product are not eligible for refund. Please take this policy into consideration at the time of purchase.
3. Partial Refund for Orders Without Discount or Discount Code:
However, if your order was placed without the use of a discount code or without benefiting from a direct discount on the product, you have the possibility to request a partial refund, except on the new collection. The amount of the partial refund will be assessed according to the specific circumstances of your request.
4. Discount Coupons:
In order to maintain customer satisfaction, we offer discount coupons for future purchases. These coupons can be used on your next orders and are our way of thanking you for your loyalty.
At NOFS, we value every customer and are committed to resolving any issues fairly and satisfactorily. Please feel free to contact us at Support@noneofus.fr with any questions or concerns regarding your order.
We thank you for your understanding and your trust.
Sincerely,
Your NOFS Team